At Infra Hardware, all sales are based on quotations and order confirmation. Refunds are only applicable in cases where an order cannot be fulfilled or is cancelled before processing.
Once hardware is sourced or shipped, refunds are generally not available unless there is a verified issue with the product.
Any refund requests must be submitted in writing to our support team and will be reviewed on a case-by-case basis.
For assistance, contact us at info@infrahardware.com